Guide Sales with synchronite

synchronite enables you to better respond to your customers' needs and improve conversion rates. With synchronite you can explain those products that are difficult to understand right away. Sell even highly complex products and services via the internet channel. Assist customers with a specific problem individually and resolve the matter within minutes.

 

In contrast to previous co-browsing solutions synchronite provides an innovative real-time architecture for industry-leading user experience and interactivity. A co-browsing session can be started within seconds with every modern browser on any platform.

Read more about synchronite's leading co-browsing technology:
 
Market Research with synchronite

Different opinions of potential customers are often gathered in the context of a market analysis. Here is it crucial that the survey is carried out in a way that causes as little effort as possible for the respondent. High-quality interviews which up to now could only be conducted through one-to-one conversations, can now be conducted by the means of Computer Assisted Telephone Interviews (CATI).

In parallel with a phone call complex online interviews (e.g. conjoint analysis) can be visualized on the monitor of the conversation partner and all this, without any installation or configuration on behalf of the interviewed person. At the same time all safety measures remain active on the system of the interviewee. The interviewer can clear up any ambiguity and instantly answer complex questions by using visual support. The quality of data and thus validity of the measurement is overall increased.

The synchronite approach does not only significantly reduce costs but also the time required to accomplish market research projects.
 

synchronite features

Take a look at the unique features of synchronite.

Learn more

synchronite is secure

synchronite offers distinct security features.

Learn more

synchronite is more than screen sharing

  • no entry barriers caused by mandatory download and installation
  • no configuration issues caused by restrictive system or limited user rights
  • no security risk since collaboration is limited to the browser
  • no trouble collaborating across firewalls or company networks
  • Input control is not limited to one user at a time

Reference: synchronite in market research

Using synchronite we were able to increase participation as well as reduce time and cost per interview. Moreover, co-form filling and real-time validation by our interviewers helps us to improve the response quality, which speeds up subsequent data analysis.

 

—Thomas Kästner, Head of Infrastructure

Read on »

Want to learn more about the synchronite co-browsing service?