Your Benefits as a Provider

  • Increase in Customer Satisfaction

    Reduce the number of returns and complaints.

  • Stand Out

    Differentiate from your competitors with customer service 2.0.

  • Up- & Cross-Selling Potential

    Offer your customer similar or additional products that they would usually not find.

  • Engage with Your Customer

    Keep the personal contact to your customer and enhance customer relationships.

  • More Efficient Customer support

    Provide more efficient support through visual aids and reduce the required effort.
 

synchronite features

Take a look at the unique features of synchronite.

Learn more

synchronite is secure

synchronite offers distinct security features.

Learn more

synchronite is more than screen sharing

  • no entry barriers caused by mandatory download and installation
  • no configuration issues caused by restrictive system or limited user rights
  • no security risk since collaboration is limited to the browser
  • no trouble collaborating across firewalls or company networks
  • Input control is not limited to one user at a time

Reference: synchronite in market research

Using synchronite we were able to increase participation as well as reduce time and cost per interview. Moreover, co-form filling and real-time validation by our interviewers helps us to improve the response quality, which speeds up subsequent data analysis.

 

—Thomas Kästner, Head of Infrastructure

Read on »